When a person talks about their experience in staying at a hotel, two elements stand out from the rest. One is food, and the other is sleep. They are sure to talk about how the hotel bed was and whether or not they could get a good night’s sleep. It plays a deciding factor in customer experience and the hotel’s reputation.
You cannot choose anything other than the best hotel-quality mattress to guarantee customer satisfaction. The mattress has to be of high quality and cater to diverse preferences and tastes.
So, how do you select a mattress for a 5-star hotel? In what ways can Snoozer Hotel mattresses enhance your brand value?
Let’s find out below!
Factors to Consider When Choosing the Best Hotel Mattress
A mattress used in 5-star hotels has to meet a long checklist. After all, every guest is different, and the mattress should appeal to each of them. Here are a few key factors to keep in mind when choosing a mattress for the hotel beds.
Firmness
Mattresses are rated on a scale of one to ten to determine the firmness levels, with one being ultra plush and super soft and ten considered a firm mattress. In most instances, it is safer to opt for moderate firmness. Mattress with 4, 5, and 6 ratings are neither too firm nor too soft. It ensures that a customer with back pain will not suffer by sleeping on an ultra-plush mattress. Similarly, people who prefer softer mattresses will not be annoyed by stiff mattresses. Snoozer’s beauty sleep, posture care, and presidential suite mattresses are a great choice to accommodate varied customer preferences.
Build and Design
People with different body types, weights, and sizes will sleep on hotel mattresses. Some sleep on the side, some on the back, and some on their stomachs. The mattress should be built in such a way that it provides comfort irrespective of these differences. A full latex mattress or a coil mattress will not be comfortable for everyone. Hotels should invest in hybrid mattresses that have multiple layers and combine memory foam, latex, and coil springs. This ensures the mattress has a studier build and feels comfortable despite the diverse requirements.
Allergen-Free
Another factor to consider when choosing a 5-star hotel bed mattress is the type of materials used and whether the mattress is allergy-free. For example, a mattress with artificial latex and low-quality cotton top cover can cause skin and respiratory allergies. This will affect the customers’ sleep and health and your hotel’s reputation. Snoozer uses only natural and organic certified cotton and latex to build the layers of the mattress. These mattresses are suitable for people with sensitive skin and respiratory concerns. Customers can even sleep directly on the top cover without experiencing any discomfort.
Undisturbed Sleep
While you cannot ensure uninterrupted sleep for all your customers, you can do your best to see that the mattress is not the cause of their lack of sleep. Hotel mattresses come with additional toppers or an extra layer that provides extra comfort and luxury. Moreover, the mattresses have to minimize partner disturbance by absorbing the impact of tossing and turning on the bed. It should also have adequate air pockets to maintain a steady temperature. This prevents the person from feeling hot and sweaty by sleeping on a plush mattress that sinks underneath and suffocates them in their sleep.
Durability
Hotel mattresses experience more wear and tear than home beds. This can affect the lifespan of the mattress. Moreover, hotels cannot delay replacing lumpy mattresses if they want to keep customers happy. So, you should choose brands like Snoozer that offer the best hotel-quality mattresses with good durability and reliability. After all, you have to replace numerous mattresses, which can increase costs and affect your finances. If you buy a low-quality mattress for a cheaper price, you will need to replace it more often and eventually spend a lot more on just one item.
Maintenance
Another vital factor to consider is maintenance of the mattress. When so many strangers use the same bed, you should ensure the mattress is thoroughly cleaned and dusted to eliminate the risk of germs, bacteria, and infections spreading from one guest to another. While the housekeeping staff takes care of the bedsheets and duvets, dead skin, sweat, and other things can seep into the mattress beneath. This results in smelly beds and can lead to allergies even if the mattress is made of natural materials. Choose a hotel mattress that can be easily cleaned and maintained to reduce the risk of transmitting diseases and spoiling the room’s atmosphere.
Size and Customization
Not all hotels follow the standard bed dimensions. Some have customized sizes, which makes it hard to find a mattress that exactly fits the bed’s frame. Snoozer offers mattresses in various sizes and thicknesses. Furthermore, you can order to build a mattress, as per your specific dimensions. The brand accepts custom orders for hotel mattresses and designs them in the necessary thicknesses and sizes.
Eco-Friendliness
Today’s customers give more prominence to sustainability and transparency. They want to be associated with businesses that make an effort to implement eco-friendliness practices. This includes the bed mattresses, too. For example, Snoozer mattresses are handcrafted in the state-of-the-art facility nestled in the foothills of the Himalayas. The brand has a zero-emission policy and uses only certified and organic materials.
Final Words
The mattress used in 5-star hotels plays a vital role in customer satisfaction, brand reputation, and brand loyalty. These, in turn, lead to more visibility and greater revenue. Snoozer is a leading mattress brand in India with the top hotels and resorts as clients.
The company offers a varied range of mattresses for residential and hotel use. The mattresses are versatile, user-friendly, durable, and easy to maintain.
Talk to us to order customized hotel mattresses!